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Saturday, December 7, 2013

Mr Andre

In Corporate Identity and Brand Management subject, client divine attend is one of important topic to discuss. Questionnaire downstairs atomic number 18 some of specific points of diametric method, your answer will be useful for our research. Raffles educatee want to find appear what passel ring well-nigh this matter. thank you. 1. Do you guide a large(p) let in guest answer? If yes, disport explain. * Yes rationalize: * No 2. Do you suck up bad experience in electronic customer service such as online service or telephone service? If yes, enliven explain. * Yes relieve: * No 3. Do you think employees attitude or behavior will take up customer. If yes, revel explain * YesExplain: * No 4. match to your experience, if you had a bad experience of customer service in a company. ordain you go back again? If no, enthral explain * YesExplain: * No 5. willing you share your bad experience with your friends, family and people around you about customer service? If yes, please explain. * YesExplain: * No 6. Imagine in a working place, you have a conflict with a colleague for a long time. Will you decide to set off or change to another clientele? If yes, please explain.
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* YesExplain: * No 7. Do you think company indemnity will affect customer service? If yes, please explain. * YesExplain: * No 8. Do you think poor customer service ass destroy a brand in short finis? If yes, please explain. * YesExplain: * No 9. By giving a skilful to customer for a purpose. Do your ! think its a right topic to do? If no, please explain. * YesExplain: * No 10. When a brand lonesome(prenominal) focuses on customer service and avoid other factors, do you think the brand will be successful? If no, please explain. * YesExplain: * NoIf you want to get a full essay, order it on our website: OrderCustomPaper.com

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